Disability Access Statement

Our holiday centre has seasonal pitches for caravan owners, touring and camping pitches and a small static caravan hire fleet. Provision for touring pitches is generally level, accessed via tarmac roadways with some limited footpath provision. Isis Park hire fleet is located in elevated sand dunes and one of the caravans has ramped and stepped access to a conventional static unit, which has not been adapted for wheelchair use. Hire fleet parking is available near to, but not alongside the ramped unit, with limited dropped kerb provision to assist wheelchair users. The roadway leading to Isis Park has a gradual incline with no handrail provision.

Touring pitches are mainly grass (Field 6 only has some hard standing pitches) and in the main level, with parking available alongside units. There are a number of pitches reserved to enable Blue Badge Holders to pitch near to the washroom facilities in Fields 5 & 6 (Field 6 being a no pets area). Individual disabled washing, shower and/or toilet facilities are located at The Beachcomber (toilet and baby change, RADAR access only), Sunnyside Field 10, Fields 2, 4, 5 and 6, with ramped access where required.

There are a number of tarmac footpaths and touring pitches are sited close to the roadways in each field. There is a 10mph speed limit signposted throughout the centre and a number of speed bumps in several locations. There are designated disabled parking bays in The Beachcomber car park and Field 6 while parking for visitors is located near to our other facilities.

Timetables are kept in our Reception of current bus service provision and taxi numbers, which include specially adapted MPVs for those who require assistance. While our on-site convenience shops provide for most basic requirements, local branches of major supermarket chains will deliver to Warren Farm for a small charge.

Access to all public buildings on the park is suitable for those with partial mobility and colour schemes generally provide contrast between floor, wall and doorways for the partially sighted. Assistance dogs are welcome in all public areas other than no pet Fields 6 and 11, with dog exercise facilities surrounding the accommodation areas.

Our clubhouse, The Beachcomber is for the most part on one level, with a unisex disabled toilet leading from the front foyer. There is ramped access alongside a two step drop to the children’s Pirates Cove. Menus are printed and signwritten and our staff will be happy to assist you in making your food choice. There is a wide range of food offered, which we anticipate will meet most dietary requirements.

There is no 24 hour service available on the park. Reception opening times are signed at Main Reception, and Night Security is available out of hours contactable by phone. The Beachcomber and indoor Play Barn opening times are on display at both premises. Other useful information may be gained from our ‘Warren Farm and Beachcomber Gazette’.

We have a limited number of wheelchairs for customer use, for which there is no charge. Please check availability and make suitable reservations at the time of booking. Most mobile phone networks are accessible from Warren Farm and WiFi is available (this is chargeable around the centre but The Beachcomber has unlimited, free WiFi access).

Our staff will be happy to offer assistance, though there is no staff provision for pitching individual customer units.

Our Reception staff have contact numbers for visitors and unregistered patients requiring emergency dental assistance, while there is also a holidaymakers surgery at the local Medical Centre. Attendance at both are by appointment only. During the main holiday season an A & E department functions in Burnham Memorial Hospital responding to those with minor injuries. More serious cases requiring treatment are dealt with by Weston General Hospital or Taunton Musgrove Hospital.

Our Reception staff will be happy to answer any further questions you may have and will be pleased to receive your feedback to help us continually improve. If you have suggestions please email enquiries@warren-farm.co.uk.

Warren Farm Holiday Centre,
Brean Sands,
Nr Burnham On Sea,
TA8 2RP.
Telephone: 01278 751227
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